Frequently Asked Questions
Everything you need to know about Blissy™ products and services.
What makes Blissy™ silk pillowcases different from synthetic satin?
Blissy™ products are crafted from 100% pure Mulberry silk, a natural protein fiber that is breathable and hypoallergenic. Unlike synthetic polyester satin, our silk helps regulate temperature and contains 18 essential amino acids that nourish your skin and hair while you sleep.
How should I wash and care for my Blissy™ silk items?
To maintain the quality of your silk, we recommend machine washing on a gentle or silk cycle with cool water and a pH-neutral liquid detergent. Always air dry your Blissy™ items out of direct sunlight to preserve the integrity of the fibers.
How long does shipping take for domestic orders?
Standard shipping typically takes 3 to 5 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery's progress.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return your items within 60 days of the delivery date for a full refund, provided they are in their original packaging.
Are Blissy™ products hypoallergenic and safe for sensitive skin?
Yes, our silk is naturally hypoallergenic and resistant to dust mites, mold, and mildew. It is OEKO-TEX® certified, meaning it is free from harmful chemicals and safe for even the most sensitive skin types.
Do you offer international shipping?
Yes, Blissy™ ships to most countries worldwide. International shipping times and costs vary by location and will be calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.